{"id":21699,"date":"2024-12-02T18:34:53","date_gmt":"2024-12-02T16:34:53","guid":{"rendered":"https:\/\/edenrituals.lt\/?page_id=21699"},"modified":"2024-12-02T18:34:53","modified_gmt":"2024-12-02T16:34:53","slug":"grazinimo-taisykles","status":"publish","type":"page","link":"https:\/\/edenrituals.lt\/en\/grazinimo-taisykles\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p><\/p><p>The following return policy applies to all purchases made through the online shop&nbsp;<a href=\"https:\/\/edenrituals.lt\/en\/\">https:\/\/edenrituals.lt\/<\/a>operated by MB Eden Rituals, legal entity code 307005191, registration address: V. Nagevi\u010diaus g. 3, LT-08237 Vilnius, e-mail:&nbsp;<a>info@edenrituals.lt<\/a>.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Conditions for returning goods<\/strong><\/h3><ol class=\"wp-block-list\"><li><strong>Return of quality goods<\/strong>:<ul class=\"wp-block-list\"><li>Quality goods can be returned within 14 (fourteen) days of receipt.<\/li>\n\n<li>The product must be in its original, neat and tidy packaging.<\/li>\n\n<li>The product must not be used, damaged or have lost its marketable appearance (intact labels, protective films, etc.).<\/li>\n\n<li>The returned product must be in its complete condition, including any gifts received for the product.<\/li>\n\n<li>The buyer must provide the order number and payment confirmation.<\/li><\/ul><\/li>\n\n<li><strong>Returning faulty goods<\/strong>:<ul class=\"wp-block-list\"><li>Defective goods are returned in accordance with Order No 217 of 29 June 2001 of the Minister of Economy \"On the Approval of the Rules for the Return and Exchange of Goods\".<\/li>\n\n<li>MB Eden Rituals undertakes to rectify the defect, replace the product with a suitable one or refund the money paid for it.<\/li><\/ul><\/li>\n\n<li><strong>Goods that cannot be returned<\/strong>:<ul class=\"wp-block-list\"><li>Cosmetics or hygiene products, if opened and\/or used.<\/li>\n\n<li>Goods that have been made to special order or customised to the buyer's needs.<\/li><\/ul><\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Refund process<\/strong><\/h3><ol class=\"wp-block-list\"><li>Contact us by email\u00a0<a>info@edenrituals.lt<\/a>\u00a0and specify:<ul class=\"wp-block-list\"><li>Order number.<\/li>\n\n<li>The name of the item being returned and the reason for it.<\/li><\/ul><\/li>\n\n<li>Upon receipt of your request, we will reply within 2 working days to agree on the details of the refund.<\/li>\n\n<li>The return address will be provided once we have confirmed your request.<\/li>\n\n<li>The costs of return are borne by the buyer, unless the goods were of poor quality.<\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Refund of money<\/strong><\/h3><ol class=\"wp-block-list\"><li>Upon receipt and inspection of the returned goods, the money will be refunded within 3 working days to the payer's account.<\/li>\n\n<li>If the return is for a faulty product, MB Eden Rituals will cover all the costs associated with the return.<\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Dispute resolution<\/strong><\/h3><p>In the event of a dispute, we recommend that you first contact us directly by email&nbsp;<a>info@edenrituals.lt<\/a>. If no solution can be found, you have the right to turn to an online consumer dispute resolution platform:&nbsp;<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p><p><strong>MB Eden Rituals<\/strong>&nbsp;Address for registration: V. Nagevi\u010diaus g. 3, LT-08237 Vilnius<br>Email:&nbsp;<a>info@edenrituals.lt<\/a><br>Attn: 307005191<\/p>","protected":false},"excerpt":{"rendered":"<p>The following return policy applies to all purchases made through the online shop https:\/\/edenrituals.lt\/, operated by MB Eden Rituals, legal entity code 307005191, registration address: 3, V. Nagevi\u010diaus g., LT-08237 Vilnius, e-mail: info@edenrituals.lt. Terms and conditions for returning goods Return process Refund policy Refund policy Dispute resolution In case of a dispute, we recommend that you first contact us directly at info@edenrituals.lt. If you are unable to find a solution, you have the right to contact the electronic consumer dispute resolution platform: https:\/\/ec.europa.eu\/consumers\/odr\/. MB Eden Rituals Registered address: V. Nagevi\u010diaus g. 3, LT-08237 VilniusEmail: info@edenrituals.lt\u012e.k.: 307005191<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21699","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gr\u0105\u017einimo taisykl\u0117s - Eden Rituals<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edenrituals.lt\/en\/grazinimo-taisykles\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gr\u0105\u017einimo taisykl\u0117s - Eden Rituals\" \/>\n<meta property=\"og:description\" content=\"\u0160ios gr\u0105\u017einimo taisykl\u0117s taikomos visiems pirkiniams, \u012fsigytiems per elektronin\u0119 parduotuv\u0119&nbsp;https:\/\/edenrituals.lt\/, kuri\u0105 valdo MB Eden Rituals, juridinio asmens kodas 307005191, registracijos adresas: V. Nagevi\u010diaus g. 3, LT-08237 Vilnius, el. pa\u0161tas:&nbsp;info@edenrituals.lt. Preki\u0173 gr\u0105\u017einimo s\u0105lygos Gr\u0105\u017einimo procesas Pinig\u0173 gr\u0105\u017einimas Gin\u010d\u0173 sprendimas Gin\u010do atveju pirmiausia rekomenduojame kreiptis \u012f mus tiesiogiai el. pa\u0161tu&nbsp;info@edenrituals.lt. Jei nepavykt\u0173 rasti sprendimo, turite teis\u0119 kreiptis \u012f elektronin\u0119 vartotoj\u0173 gin\u010d\u0173 sprendimo platform\u0105:&nbsp;https:\/\/ec.europa.eu\/consumers\/odr\/. MB Eden Rituals&nbsp;Registracijos adresas: V. 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