{"id":21699,"date":"2024-12-02T18:34:53","date_gmt":"2024-12-02T16:34:53","guid":{"rendered":"https:\/\/edenrituals.lt\/?page_id=21699"},"modified":"2026-10-01T15:41:18","modified_gmt":"2026-10-01T12:41:18","slug":"grazinimo-taisykles","status":"publish","type":"page","link":"https:\/\/edenrituals.lt\/en\/grazinimo-taisykles\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p><\/p><p>The following return policy applies to all purchases made through the online shop\u00a0<a href=\"https:\/\/edenrituals.lt\/en\/\">https:\/\/edenrituals.lt\/<\/a><\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Conditions for returning goods<\/strong><\/h3><ol class=\"wp-block-list\"><li><strong>Return of quality goods<\/strong>:<ul class=\"wp-block-list\"><li>Quality goods can be returned within 14 (fourteen) days of receipt.<\/li>\n\n<li>The product must be in its original, neat and tidy packaging.<\/li>\n\n<li>The product must not be used, damaged or have lost its marketable appearance (intact labels, protective films, etc.).<\/li>\n\n<li>The returned product must be in its complete condition, including any gifts received for the product.<\/li>\n\n<li>The buyer must provide the order number and payment confirmation.<\/li><\/ul><\/li>\n\n<li><strong>Returning faulty goods<\/strong>:<ul class=\"wp-block-list\"><li>Defective goods are returned in accordance with Order No 217 of 29 June 2001 of the Minister of Economy \"On the Approval of the Rules for the Return and Exchange of Goods\".<\/li>\n\n<li>We undertake to rectify the fault, replace the item with a suitable alternative, or refund the money paid for it.<\/li><\/ul><\/li>\n\n<li><strong>Goods that cannot be returned<\/strong>:<ul class=\"wp-block-list\"><li>Cosmetics or hygiene products, if opened and\/or used.<\/li>\n\n<li>Goods that have been made to special order or customised to the buyer's needs.<\/li><\/ul><\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Refund process<\/strong><\/h3><ol class=\"wp-block-list\"><li>Contact us by email&nbsp;<a>info@edenrituals.lt<\/a>&nbsp;and specify:<ul class=\"wp-block-list\"><li>Order number.<\/li>\n\n<li>The name of the item being returned and the reason for it.<\/li><\/ul><\/li>\n\n<li>Upon receipt of your request, we will reply within 2 working days to agree on the details of the refund.<\/li>\n\n<li>The return address will be provided once we have confirmed your request.<\/li>\n\n<li>The costs of return are borne by the buyer, unless the goods were of poor quality.<\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Refund of money<\/strong><\/h3><ol class=\"wp-block-list\"><li>Upon receipt and inspection of the returned goods, the money will be refunded within 3 working days to the payer's account.<\/li>\n\n<li>If the return is due to a faulty item, we will cover all costs associated with the return.<\/li><\/ol><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Dispute resolution<\/strong><\/h3><p>In the event of a dispute, we recommend that you first contact us directly by email&nbsp;<a>info@edenrituals.lt<\/a>. If no solution can be found, you have the right to turn to an online consumer dispute resolution platform:&nbsp;<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p><p><strong>Self-employment under certificate No. 1548969<\/strong>\u00a0Registered address: 1 Guob\u0173 Street, Kaunas District.<br>Email:\u00a0<a>info@edenrituals.lt<\/a><br><\/p>","protected":false},"excerpt":{"rendered":"<p>\u0160ios gr\u0105\u017einimo taisykl\u0117s taikomos visiems pirkiniams, \u012fsigytiems per elektronin\u0119 parduotuv\u0119\u00a0https:\/\/edenrituals.lt\/ Preki\u0173 gr\u0105\u017einimo s\u0105lygos Gr\u0105\u017einimo procesas Pinig\u0173 gr\u0105\u017einimas Gin\u010d\u0173 sprendimas Gin\u010do atveju pirmiausia rekomenduojame kreiptis \u012f mus tiesiogiai el. pa\u0161tu&nbsp;info@edenrituals.lt. Jei nepavykt\u0173 rasti sprendimo, turite teis\u0119 kreiptis \u012f elektronin\u0119 vartotoj\u0173 gin\u010d\u0173 sprendimo platform\u0105:&nbsp;https:\/\/ec.europa.eu\/consumers\/odr\/. Individuali veikla pagal pa\u017eym\u0105 Nr. 1548969\u00a0Registracijos adresas: Guob\u0173 g.1, Kauno rajonas.El. pa\u0161tas:\u00a0info@edenrituals.lt<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21699","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gr\u0105\u017einimo taisykl\u0117s - Eden Rituals<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edenrituals.lt\/en\/grazinimo-taisykles\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gr\u0105\u017einimo taisykl\u0117s - Eden Rituals\" \/>\n<meta property=\"og:description\" content=\"\u0160ios gr\u0105\u017einimo taisykl\u0117s taikomos visiems pirkiniams, \u012fsigytiems per elektronin\u0119 parduotuv\u0119\u00a0https:\/\/edenrituals.lt\/ Preki\u0173 gr\u0105\u017einimo s\u0105lygos Gr\u0105\u017einimo procesas Pinig\u0173 gr\u0105\u017einimas Gin\u010d\u0173 sprendimas Gin\u010do atveju pirmiausia rekomenduojame kreiptis \u012f mus tiesiogiai el. pa\u0161tu&nbsp;info@edenrituals.lt. 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